Shipping & Delivery
DO YOU SHIP TO MY COUNTRY?
Yes, we ship worldwide. Our shipping partners are Postnord, Instabox, Budbee, DHL and UPS. Your available shipment options will be shown at checkout.
SHIPPING FEES
Sweden, we offer free shipping on orders above 1000SEK. Available shipping options and fees will be shown at checkout.
EU, we offer free shipping on orders above €100. Available shipping options and fees will be shown at checkout.
USA, we offer free shipping on orders above 200 USD. The shipping fee is 15 USD on orders below 200 USD.
Orders below 800 USD won’t be subject to taxes or import duties.For orders above 800 USD you will be responsible for taxes & import duties.
UK, we offer free shipping on orders above £150. The shipping fee is £10 on orders below £150. Starting 18th October 2024, all of our orders are inclusive of duties and tax.
Switzerland, we offer free shipping on orders above 120 CHF. The shipping fee is 10 CHF on orders below 120 CHF. Please note that that Import Duty & Taxes might occur as we are a company operating from within EU.
Norway, we offer free shipping on all orders above 1500 NOK. The shipping fee is 150 NOK on orders below 1500 NOK. We are VOEC (VAT on E-commerce) registered company so all orders are shipped on a DDP (Delivery Duty Paid) basis.
Rest of the world, we offer free shipping on all orders above 200 USD. Please note that Import Duty & Taxes might occur as we are a company operating from within EU.
DELIVERY TIMES
Once you place your order we will take care of your order within 24 hours. All our products are shipped from our warehouse in Sweden.
Estimated delivery times:
Sweden 1-3 days working days
EU, UK, USA & Norway 3-7 working days
Rest of the World 4-14 working days
Variations may occur but we aim to get all packages delivered within two weeks from placing the order.
After your package is sent, you will receive an email with information about your package and a tracking link.
INTERNATIONAL TAXES & DUTIES
We are a company operating from within the EU. Please note that there may be import customs or local taxes charged for deliveries made outside EU, UK & Norway.
Any customs fees incurred on international shipping are the responsibility of the customer. Sisterly Tribe has no control over the customs charges or exchange rates.
PRE-ORDER SHIPPING
An item on pre-order is one that is not yet in our warehouse. By purchasing an item that is on pre-order, you are securing your item until we are able to ship it out to you.
If you purchase an item on pre-order, please know that we are unable to ship your entire order until your pre-order item arrives to our shipping facilities. We cannot ship your items separately and are unable to make any exceptions. If you'd like to receive items outside of pre-order prior to the expected arrival date, we recommend placing a separate order.
We sincerely apologize for any inconvenience this may cause and appreciate your patience.
WHAT HAPPENS IF I DON'T COLLECT MY PACKAGE
If a package is not picked up in time, it will be returned to us, and you will be charged a handling fee of 200 SEK (€20/$20) to cover administrative expenses and shipping costs.